I read Brian's request on the web about getting people to share their
experiences. There is a process called Appreciative Inquiry (AI)that is
directed at just that thing. The focus is on individual experiences of
success and satisfaction. Those experiences are then shared within the
group and new plans are made based on the values underlying previous
successes.
David Cooperrider from Case Western Reserve is the developer of this
technique. Training in the process is offered through the Taos Institute
in New Mexico. Sue Hammond has a book called The Thin Book of
Appreciative Inquiry as well as a book of examples called Learning from
the Field.
There are also a number of articles about this in the literature.
Cooperrider and Srivastva published the first one in 1987. It is a nice
argument for the AI approach and contrasts it with standard
problem-solving approaches. It is theoretical but not practical. It is,
however, a very good primer if you are not familiar with the social
constructionist underpinnings of AI.
Having been through a training seminar for AI led by someone who had only
read about it, having read The Thin Book, and then having gone to Taos
Institute for training, I can tell you unequivically that the Taos
training is the only way to get to the heart of what AI feels like as a
participant.
I have used AI in academic settings with faculy, students, and
administrations. It is very powerful, and totally positive. There are
subtle nuances that are increasingly exciting.
If you are unfamiliar with AI and would like more information, please feel
free to contact me.
Thomas Milus
4950 Golden Road
Pleasanton, CA 94566
925.485.1515
milus@home.com
--Thomas Milus <milus@home.com>
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