Problem solving tool kit LO25446

From: Gavin Ritz (garritz@xtra.co.nz)
Date: 10/12/00


Replying to LO25423 --

Hi Don

That is a good stab, I will add a few things in for you. I was being a bit
generic within some of the models though.

Don Dwiggins wrote:

> This looks to me like the beginnings of something that could be quite
> useful to a LO, or even someone in any organization trying to tackle a
> particular problem: a taxonomy of organizational problem-solving tools.
> Gavin addresses two dimensions here: time frame and the particular context
> of the situation. I'll try to lay out the above to show it more clearly:
>
> Time Frame
> Situation Model
> ---------- --------- -----
> 3 month Shop
> floor 5 Y's
> 3months -1 year most problems
> Kepner-Tregoe
> 1-2 year Shop floor, producing and controling
> part of firm TOC

> 2-5 year most magerial issues depnding on
> variables SSM, ST
> 0-n years accountability, structure,
> cognition SST
>
> 0-n years recursiveness, structure and
> systems VSM
> requisite variety
> 0 to n years SY-SU
> matching, EKS
> utilize tensions, process and
> structures
>
> Gavin, I apologize if I've distorted your intent.

[Host's Note: I know the above table has been garbled by the email
gremlins. Sorry. ..Rick]

No you haven't and have done pretty well if this has not been a model you
have used before, as you can see some are structural (system) orientated
others are problem solving methodologies. Once I had this framework I can
now take almost any model, theory or methodology and see where how it
fits. What is its capability. A temporal scale is effective (see Elliot
Jaques). Peter Senge has great respect for this, he has made some
interesting comments about temporal horizons.

> Would anyone with experience in these or other tools like to add to this,
> or perhaps disagree and offer a different taxonomy? (It would also be
> useful to add references to the model names.) I can imagine this turning
> into something that would be worth maintaining on the LO web site.

That would be a nice idea, I am sure there are tons of other models out
there just waiting in the wings to be used.

If you go to my site, I have tons of references at the end of my
"motivational model" page.

I think I have about 50 with SST, SSM, ST, VSM, EKS, etc plus links to
some great complexity sites on my links page. The Principia Web is great,
also there is the NESCI chat room. Which Peter Senge is a member plus a
whole host of very well know cybernetic buffs. The PCP web has also a
whole host of these guys (mainly academics) they have Ross Ashby's book
published on the web, you can just down load it. I mention most of this in
my web pages. Some of the complexity stuff is really biology and other
obscure (to me) subjects which I know have a rather interesting outlook
which could be useful to business but some of the stuff I just don't have
a frame of reference so it all looks like gobble degook to me.

I also know the above theories (the business ones) relatively well and am
happy to share information.

Kindest
gavin

> [Host's Note: Gavin has pointed me to his web site which includes a
> diagram that helped me understand his views. See
> http://sites.netscape.net/gavinritz/info
> ...Rick]

-- 

Gavin Ritz <garritz@xtra.co.nz>

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