Hi all:
According to Georges Romme and Ron Dillen (1997), learning, as an
information process, involves acquisition, distribution, interpretation
and storage of information.
They also go on to say that the interpretation of information is a process
through which information acquires meaning, which is influenced by a
number of factors, including media richness - the capacity of
communication media to change mental representations within a certain time
period - and information processing capacity. Minimizing the information
distribution to a level that does not exceed the information processing
capacity would facilitate effective interpretation.
For me, this puts an interesting spin on marketing and communications in
that the communication of a message, internally or externally, involves an
aspect of learning. (Neat. I never thought of it that way ...)
As this seems a pretty pertinent question for LOs, I would like to ask if
anyone knows of a way to minimize information distribution internally?
What do LOs do to take all the reams and reams of information that comes
into and is created by your organization, filter what is relevant to each
staff member, and send it out in a timely and cost-effective manner?
(Leaving the filtering solely up to individuals just does not seem
reasonable in today's busy world.)
Thanks!
Peggy
Romme, G. and Dillen, R. (1997) Mapping the Landscape of Organizational
Learning. European Management Journal. Vol. 15. No. 1. p. 68-78. February
1997 (Elsevier Science Ireland Ltd.)
--Peggy Stuart <pstuart@c2t2.ca>
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