Replying to LO29580 --
Joe:
An organizational failure is NOT necessarily a failure to learn.
Organizations can fail for many other reasons. Indeed, some organizations
learn often and well, but fail to learn the truth, if you will. Let's not
confuse learning (the process) with knowledge (the outcomes). We can have
exemplary performance in the former even as we experience dubious outcomes
in the latter.
Regards,
Mark
PODOLSKY,JOE (HP-Cupertino,ex1) wrote:
>By definition, organizational failure is a failure to learn. It's
>relatively easy for us with 20/20 hindsight to see first the organizations
>that died and then note where they went wrong. The challenge is to tease
>out those principles from the past that help us steer more wisely into the
>unknown future.
>
>It isn't easy. Peters and Waterman found good companies and set out good
>principles in "In Search of Excellence," and time and events proved them
>wrong.
>
>Joe
--"Mark W. McElroy" <mmcelroy@vermontel.net>
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