Mbayers@mmm.com says,
> But lately we have begun to get questions along the lines of, 'Well, this
> was certainly enjoyable but my manager will never buy this unless I can
> show some hard dollar returns. I have to show some tangible benefit.
> Have you got any examples where you can demonstrate that engaging in a
> systems thinking effort to examine a complex problem has resulted in clear
> dollar savings?
I have dozens of examples. Most revolve arounddeveloping a deeper
understanding of how departments within an organization work at cross
purposes, and prevent each other from reaching their goals. A great deal
of money can be saved by identifying and eliminating these problems. It
requires management participation at the highest levels to be successful
because it crosses functional boundaries.
--Rol Fessenden 76234.3636@compuserve.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>