Hal Croasmun wrote:
> Bill Harris <billh@lsid.hp.com> wrote:
>
> > . . . you apply change, and you get resistance. Period.
> >
> >The trick is whether you can manage it. If you try to surpress it, you
> >will still get it (by the Ohm's Law analogy, it's a law of nature), but it
> >will go underground where you have _no_ chance to manage it.
...snip...
>
> I like this approach. There are easier ways to deal with resistance than
> to oppose it. First, as stated above, include it in the process. Find
> value in it. Look for how the resistant person is providing value to the
> group and exploit the value of their resistance. Incorporate their
> objections into part of the solution finding process. Say something like
> "That's definitely a concern, does anyone have a solution for the problem
> that ...has brought up?" or "That's important and it's why we took over
> six months to research this project. We have four solutions to that
> problem. They are . . ."
> ...snip...
>
> When we are migrating to a LO, there will be many resistances along the
> way, but if handled well, they could actually make it easier in the long
> run to create a successful LO.
What Bill and Hal have contributed to this discussion get back to my
original thoughts on the issue. Some people will resist. Yet others rush
pell mell into the fury and the storm of change. We truly have no say
over the tendency of an individual to pursue or flee from participation in
becoming part of an LO.
Where our options exist are around the issues of HOW we manage those who
resist and those who embrace the LO philosophy / values / models. This
discussion has taken many interesting turns and contributed many
worthwhile ideas, which I appreciate. It appears that we migrate to a LO
by realizing there will be both elements to manage, and a need to motivate
those "on the fence" to move forward.
Strategies for handling resistence, in particular, will be helpful.
regards,
Vana Prewitt
vprewitt@bellsouth.net
--Vana Prewitt <vprewitt@mail.rdu.bellsouth.net>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>