John Zavacki in replying Scott Elliot adresses a hard issue: companies
seeking ISO regristrations are not necessarily willing to improve or
learn, ratherly, they are seeking a flashing badge to be printed on
company brochures and other advertising.
Right now, here in Mexico we are going through a craze on getting ISO
certifications, it is not daring to say that at least three companies a
week are publishing that they are already certified, using nationwide
newspapers to do that. I have no problem with that, but I am very afraid
that they (and maybe others around the world) look at ISO certifications
as the end goal, instead of using them as milestones.
As Scott says:
> >A Knowledge organization is not necessarily a
> >Learning organization.
I agree, but would add that it helps to creat a organizational memory,
which in turn might be a basis for organizational learning
> >All that said, I also believe that ISO9000 has value for other
reasons,
> >and can be very helpful in improving quality if taken in the right
> >spirit.
>
> Well said.
I couldn4t agree more with you.
Jose-Antonio Espin
aespin
-- Jose-Antonio Espin Director de Planta Fisica e-mail: aespin@campus.mor.itesm.mx Tel: (+52.73) 10.07.22 Ext.G7 ITESM-Campus Morelos Apdo.Postal 99-C Cuernavaca, MEXICO 62050Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>