To Bill in L014818 regarding creating a learning organization and getting
buy-in.
First - Good luck! You've got a short time frame. I have a similar
challenge for my organization but a longer lead time. While the following
are not specific to the role of the CLO, you may find them helpful in your
process:
ASTD book: Creating the Learning Organization
Case studies with info on what went right and why things went wrong.
Sloan Management Review: Summer 96 issue esp. P. 83
Again, best wishes to you.
Ann
At 07:51 PM 9/1/97 -0400, you wrote:
>To All,
>
>My experience in learning organizations, knowledge management, and
>training in general has been on a steep uphill climb over the past 5
>years. I am a member of the US Air Force and have 22 years of service.
>My past few projects have involved designing a training architecture to
>fill training and education gaps, and establishing an operations training
>branch to service over 2000 people. I just completed my tenure on a team
>that is reengineering a national-level school that serves military and
>civilian personnel worldwide. My objective was to integrate all military
>services into the new design processes at the greatest extent possible.
>My current project, and why I'm soliciting assistance from this dialogue,
>is to determine the feasibility of establishing a Chief Learning Officer
>position at my installation.
>
>Currently, my installation has four training and education organizations
>split under two commands. They consist of professional military education
>(non-career field specific), group training (skill level and career field
>specific), operations training (orientation, periodic maintenance, and
>on-the-job training), and an education center (off-duty, college). My
>proposal is to develop a training architecture that encompasses all
>education and training facets, and performs as a learning organization.
>
>My research thus far has included assistance from my organization's
>Knowledge Management Practice Center, documents from the American Society
>for Training and Development (ASTD) and the Corporate Leadership Council,
>and reports authored by Tom Davenport, Larry Willets, and Rebecca Barclay.
>I'm also reading books by Peter Senge, Kevin Freiberg, and Thomas Stewart.
>
>By November 7th, I must provide the following: a training and education
>team matrix (architecture), training organization gap analysis, and a plan
>of action. I'm attempting to formulate many of your discussions into a
>dialogue representative of military culture. Two examples I've obtained
>in only the past couple of days include knowledge loss and unlearning.
>However, my challenge as I see it thus far, is the military hierarchy--how
>do I convince it to become a partner?
>
>I look forward to the dialogue within this organization, and any
>assistance you may have to offer.
>
>Bill Hancy
>obfusc8@erols.com
--Ann Reilly <areilly@amfam.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>