A Process is a Process - NOT! LO15175

Bill Harris (billh@lsid.hp.com)
Wed, 1 Oct 1997 09:09:13 -0800 (PDT)

Replying to LO15161 --

Ben wrote:

> values?" Every hand in the room was raised. I followed it by asking, "How
> many people use their personal values to make decisions every day?" Nearly
> every hand was raised. One guy, who sensed where I was leading shouted,
> "How are we supposed to know what to do within Novell if we don't even
> know what we value?"

That reminds me. When I was first at HP, I noted that we seemed to spend
a _lot_ of time talking about values in a somewhat practical sense but not
as much as I expected from prior experience talking about concrete plans
and tactics. I also noted that it seemed highly likely for people in
different parts of the organization to respond quite similarly to
identical scenarios without needing the time to discuss them or gain
consensus; the commonly shared values controlled the organization.

Bill

-- 
Bill Harris                             Hewlett-Packard Co. 
R&D Engineering Processes               Lake Stevens Division 
domain: billh@lsid.hp.com               M/S 330
phone: (425) 335-2200                   8600 Soper Hill Road
fax: (425) 335-2828                     Everett, WA 98205-1298 


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