Measurements & Managing LO15562

Ann Reilly (areilly@amfam.com)
Wed, 29 Oct 1997 09:41:40 -0600

Replying to LO15449 --

James Carrington states
>It is through constant measuring of employee moral ....

James, how DOES HP measure employee moral? How do you validate the
results you get?

[Host's Note: Moral? ...perhaps morale? ...Rick]

At 03:38 PM 10/20/97 -0400, you wrote:
> My curmudgeoneous associate quips, "Management 101 - always
> establish blame". Fortunately, we at HP can afford to be whimsical
> about such issues. It is through constant measurement of employee
> moral that HP has determined the value of continuing education and
> employee benefit programs.
>
> The question is not "should we incorporate measurement systems" but
> "what measurement systems should we incorporate", and then the proper
> use of the results. Anything less works to no ones' benefit.
>
>JAMES_H_CARRINGTON@HP-Chelmsford-om1.om.hp.com

-- 

Thanks Ann Reilly areilly@amfam.com

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>