> Currently the organization does not have a way to evaluate the
> effectiveness of their training programs in the long run or at least 3
> to
> 6 months after the course has been presented. Does anyone have any
> suggestions or ideas of where I can look to learn about an evaluation
> system such as this?
Hi Brenda,
I work in a Learning and Development group. We use the Kirkpatrick model
of evaluation which is pretty simple and logical.
Basically, you evaluate a learning intervention on 4 different levels.
Level 1 - Participant reaction
Level 2 - Skill and knowledge transfer in the class room
Level 3 - Application on the job
Level 4 - Business results
The goal of this method is to be able to tell a compelling story to a
business leader.
The participants enjoyed the class. They learned what was taught in the
class. They were able to apply the knowledge from the class on the job.
The behaviors the class changed have driven business results.
I strongly recommend 2 books:
1. Handbook of Training Evaluation and Measurement Methods by Jack J
Phillips
2. Training for Impact by James Robinson
Welcome to the world of instructional design.
Sanford
--Sanford Pearlman <san731@ix.netcom.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>