Trying to measure the value of IT is meaningless. IT on its own does not
exist. IT as an integrated part of a business process or a department has
meaning. One of the challenges with IT as part of the business is the way
it is implemented. Too often it is implemented by the technology driven
IT managers, who don't really understand the business and are more driven
by the newest technology than the needs of the business.
Just like in any normal process, look at IT as a necessary part. If your
business units (including the IT costs) are not providing value, then look
at the business unit. Another way to consider the value of IT, consider
the impact of eliminating the IT infrastructure and the technology and how
you would be able to function in each business unit.
According to some of the studies I've read recently, over 90% of the IT
projects are over-budget and delivered late. Does this mean that the IT
projects aren't considered critical by the IT project managers?
Gary Scherling
--"Gary M. Scherling" <GScherling_GMS_TPN@compuserve.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>