Increasing Customer Loyalty through Knowledge Management,
(http://www.knowledgeorg.uk/custconf/)
[Host's Note: probably http://www.knowledge.org.uk/custconf/ ...Rick]
the first ever dedicated conference on Customer Focused Knowledge
Management. Learn how companies are delivering a return on Knowledge
Management investment. Keynote speakers include Tom Stewart, senior editor
Fortune Magazine, Hubert Saint-Onge, Senior Vice President of Strategic
Capabilities, Mutual Group, Tina Barber, Vice President and CIO, Brooklyn
Union Gas, Paul Cole, Partner Ernst and Young and author 'Customer
Connections, New Strategies for Growth'
--"Daniel Chick" <dan@mazware.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>