Jon Jenkins asked for the distinction between "process" and "system". His
question arose out of a statement by John Constantine in which John
implied that systems are repeatable. If you follow the same steps the
same end result occurs.
Jon, there are a number of other definitiions of system and process, but
in this context, both are ways of getting something done. A system is
more orderly, less ambiguous, in its steps and in its outcomes. This
conforms with my dictionary.
You also ask if there are systems and processes that encourage abuse or
create conditions in which abuse increases. Yes, of course. The book,
"Catch 22" is about creating situations that contribute to abuse. In
work, management is frequently responsible for creating unrealistic or
impossible expectations, and then punishing people for not achieving what
they could never achieve.
In the US, the legal system is very much about mitigating the worst abuses
of the political and economic systems. Am I responding to your point, or
am I missing it?
Rol Fessenden
--Rol Fessenden <76234.3636@compuserve.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>