Managing the Knowledge Worker LO18789

Ben Compton (bcompton@emailsolutions.com)
Tue, 04 Aug 1998 08:57:18 -0400

Replying to LO18787 --

Duru wrote a very interesting message. In part he said,

"Part of the problem with speaking of "hired hands" is that industrial
workers had knowledge, it simply was never appreciated and usually abused.
If anything, management sought to appropriate the knowledge of industrial
workers, routinize, and enforce it back upon the workers as
standardization (of course, part of this grew out of the eovlution of
scientific management)."

I'd imagine -- although I have no specific knowledge -- that those
companies who survived the industrial era and are now adapting to the
information era are those who _did_ value the knowledge and expertise of
their employees.

-- 
Benjamin Compton
bcompton@emailsolutions.com

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