Root Cause Analysis LO19528

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I think that could be useful for you to get a Book of Shigeru Mizuno named
"Management for Quality Improvement. The 7 New Q.C. Tools". Using the
methodology of this book you can get the "Root Causes" and "Root Effects"
in an analyzed problem.

Luis

-- 

Luis Carlos Flores Avila <lcavila@orizaba.itorizaba.edu.mx>

[Host's Note: In associations with Amazon.com, 

Management for Quality Improvement; The Seven New Qc Tools
Shigeru Mizuno(Editor), $65
  http://www.amazon.com/exec/obidos/ASIN/0915299291/learningorg

  ... Rick]

        Learning-org -- Hosted by Rick Karash <rkarash@karash.com>
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