Measuring Organizational Learning LO19550

ClaireKil@aol.com
Mon, 19 Oct 1998 09:43:09 EDT

Replying to LO19544 --

Michael Bayer wrote....

"....I believe some things we just have to do because we think they're the
right things to do, measurements be damned. It's a matter of - -values-
not of -value-."

Two or three years ago, I read an article where Rich Teerlink of Harley
Davidson said that he believed in the learning organization because it was
the right way to go. When asked whether he had proof of its effects, he
said that he didn't need proof and hard measurements. He saw evidence of
it, not proof, and that was enough for him.

I'm regret that I no longer have the article because I have thought about
it often.

Regards, Claire

Claire McCarty Kilian, Ph.D.
MR Communication Consultants
16700 County Hwy UN
Chippewa Falls, WI 54729
715-726-0561 (phone) 715-726-0563 (fax) ClaireKil@aol.com

Offering "The Team Learning Lab"...a practical program to improve results
through systems thinking, mental models, and shared vision.
Check out our website: www.mrcomm.com

-- 

ClaireKil@aol.com

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