Steve's Note hit a chord with me.
I have been watching with interest the discussion on KM.
KM, isn't that like being in charge of stale milk?
I mean knowledge is perishable, what is needed is an ability to create,
recreate and apply learning. I mean really, is the knowledge we use today
going to be the same knowledge we need six months from now, so we can
address those issues. I have a hard time believing that, I mean not in a
world that is full of rapid complex change.
I have an option, lets be concerned more with retaining good people in the
organziation, those who create learning environments, those who are (as Ed
Schein likes to say) "learning leaders". If we do this then we are not
managing knowledge, we have the very means to regenerate it.
Something to take stock in, here, I think, I think mind you it was Peter
Senge who once said that if any organization was to extract the maximum
amount of capability out if its technology, the increase in efficiency and
even effectiveness would be 20-30 percent. The other 70-80 percent comes
from the human ability to work together, to learn. It is the human
performance systems (and God I hate using that term because it sounds so
automated or mechanical but I will for this one time) that are in place
which makes the organization go.
RETENTION, the real and underlying giant that is awakening and that
organizations are going to have to deal with in the future. I mean what
do you give a person who has a BS or MS in computer engineering and 7 -10
years of experience. My Answer, Not a damn thing. They have it already.
What you can do is give them a great place and a sound environment in
which to do it.
Ok The Sunday Sermon is over
JD
At 01:20 PM 2/6/99 -0500, you wrote:
>Some time ago I posted a note questioning whether we (community) had
>observed the march of knowledge management as a discipline into the gaping
>IT maw. There were two (maybe three) reply posts that suggested that
>there was a lot going on in the social/cultural arena, but that KM was
>more than just technology. On the other hand, I received 23 personal
>replies saying, in essence, "Yeah! And it's worse than you think ..."
>
>Hmmm ...
>
>Today I visited a web site that purported to be keeping a careful eye on
>developments in knowledge management for us all ... guess what?
>Technology-watch.
--John P. Dentico Prinicpal/Founder LeadSimm P.O. Box 6305 San Diego, CA 92166-0305 619-226-0547 ph., Office 619-300-3080--Cell, pager, Voice Mail 619-523-3068 Fax www.leadsimm.com
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