I am trying to track down a coherent explanation of the principle that in
order to run an organisation optimally, the parts of the organisation must
be run sub-optimally. The notion has its origins in systems engineering
(and I can trace it as far back as a paper by Gwilym Jenkins from the
early 70's), but I want an article that specifically warns against trying
to improve the running of an entire organisation by maximising the
operational efficiency and/or effectiveness of each part of that
organisation independently of each other.
Cheers
Bob
BOB WILLIAMS http://www.gil.com.au/comm/profcounsel/elogue.htm
bobwill@actrix.gen.nz
"At the end of the day, we all need to work our own passions
in ways that make the most sense to us" Marvin Wiesbord
--Bob Williams <bobwill@actrix.gen.nz>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>