[Host's Note: In an undistributed msg, someone asks, "Where can I obtain
the balanced scorecard?" Vanna replies below. ...Rick]
Sure. Robert S. Kaplan and David P. Norton came up with this model for
measuring organizational performance, publishing articles in the Harvard
Business Review. One is Sept/Oct, 1993: p 134 The later publication is
Jan/Feb 1995, pg 75.
They have a book out: Translating Strategy into Action: the Balance
Scorecard.
Kaplan is a professor of business leadership at Harvard and Norton is a
consultant.
kind regards,
Vana Prewitt
www.PraxisLearning.org
--Vana Prewitt <vprewitt@bellsouth.net>
[Host's Note: In association with Amazon.com...
The Balanced Scorecard : Translating Strategy into Action by Robert S. Kaplan, David P. Norton http://www.amazon.com/exec/obidos/ASIN/0875846513/learningorg
...Rick]
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>