At 10:46 AM 4/12/99 -0500, John Gunkler wrote:
>I like, and also use, Eugene Taurman's approach:
>
>>I assign roles Leader, Process Coach, Time Keeper, Participant and
>>Recorder.
>
>But, Gene, you left out the most important role for dealing with this
>problem: Client!
Agreed. I did forget or perhaps was not thoughtful enough to recognize
that this applied at this time.
The client whom I usually call the customer is vital and is almost always
a rallying point for teamwork. The customer can provide the necessary
element to bring about teamwork.
A customer's needs, especially expressed needs, can cause enemies within a
corporate world to conspire together. A customer's wishes are powerful and
easy for people to accept as vital to their own well being.
Working together requires a belief that is will be good for me other wise
i will continue with my old behavior.
Eugene Taurman
interLinx Consulting
414-242-3345
http://www/execpc.com/~ilx
If a company values anything more than its' customer, it will lose the
customer.
The irony of that, if it is profitability, market share, security, teams,
learning or philanthropy that it values more it will lose the opportunity
for these too.
--Eugene Taurman <ilx@execpc.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>