Eugene,
It occurs to me that in order to diagnose and fix a troubled automobile or
a troubled university department one needs to know in general how
automobiles and universities operate, but understanding a particular auto
.or department can't be managed in advance, can't be accomplished without
an encounter with a particular car or a particular department.
What the troubleshooter needs in both cases is a willingness to get into
the innards of the apparatus and keep checking on possibilities until one
is reasonably certain that the source(s) of the difficulties have been
found.
Steve
--Steve Eskow <dreskow@corp.webb.net>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>