Winifred,
You had asked for help from the consulting side of this list. . . so here
are my suggestions on preparing for your task!
I would take a look at Marvin Weisbord's Organizational Diagnosis, a nice
guide for looking at a systems- approach to exploring the organizational
dynamic. . . and I'd also get Schein's Process Consultation (just
republished by Addison Wesley) as a wonderful perspective on how to engage
the organization (and members) in collaborative diagnosis and joint
ownership for change initiatives.
Warm regards,
Sandy Wells
--"Sandy Wells" <sjwells@earthlink.net>
[Host's Note: In assoc with Amazon.com, think link...
Organizational Diagnosis : A Workbook of Theory and Practice by Marvin Ross Weisbord (Preface) http://www.amazon.com/exec/obidos/ASIN/0201083574/learningorg
Process Consultation : Lessons for Managers and Consultants by Edgar H. Schein (1987, $40) http://www.amazon.com/exec/obidos/ASIN/0201067447/learningorg
Process Consultation : Its Role in Organization Development (Addison-Wesley O D Series) by Edgar H. Schein (1988, $40) http://www.amazon.com/exec/obidos/ASIN/0201067366/learningorg
Process Consultation Revisited : Building the Helping Relationship (Addison-Wesley Series on Organization Development) by Edgar H. Schein (1999, $38) http://www.amazon.com/exec/obidos/ASIN/020134596X/learningorg
..Rick]
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>