Ladies and Gentlemen:
It has been brought to my attention that the questions I have asked are
somewhat nebulous and subjective in nature. It has also been asked that I
define the terms knowledge and experience to enhance and clarify the
answers I would like. Here goes.
Knowledge: The base knowledge required for job entry.
Knowledge Loss: That amount of knowledge lost or submerged due to a lack
of use in everyday function. This may not be lost knowledge but unused
knowledge, usually seen in persons of any profession who become
specialized or focused on a single aspect of the job. Example: All nurses
learn how to care for general surgical patients, however, if a nurse takes
care of nothing but patients with a certain type of surgery their
knowledge level for general surgery may be submerged if not lost.
Experience: When, as an employer, do you feel comfortable allowing a new
person to take charge of their position. This term becomes a little cloudy
when you apply it to long term employees. The employee who has done a
process or procedure many times and now performs and reacts mainly by
reflex and instinct may have reached a plateau.
Plateau: That point in time when an employee has reached a personal peak
in the learning curve and either fails to learn more or stops learning
altogether.
I realize that most of these definitions and terms are highly subjective
in nature. I also realize the answers to these questions are determinate
on the job and duties of the employee. A new graduate, if thrown into the
thick of things, will have more experience earlier than a new graduate in
a position with fewer opportunities. The learning curve will be steeper
for one and less stressful on the other. This disparity is a product of
company culture and size. Overall I am looking for opinions and answers
based on personal experience and "gut" feeling.
Thank you
Bruce W. Jones
Organizational Development Specialist
Northwest Texas Healthcare System
Amarillo, Texas
brucej@nwths.com
brucewj@amaonline.com
http://www.geocities.com/capecanaveral/campus/7941
--"Bruce Jones" <brucej@nwths.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>