Harriet asks:
> In Deming's PDSA (Plan, Do, Study, Act) cycle, what
> distinction did Deming
> intend between "Do" and "Act?"
To "Do" is to carry out the "Plan". To "Act" is to decide, based upon the
results of the "Study", whether to make the "Plan" a practice to replace
the current situation, or to go back to the drawing board and "Plan"
again.
John Zavacki
jzavacki@greenapple.com <mailto:jzavacki@greenapple.com>
--"John Zavacki" <jzavacki@greenapple.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>