Replying to LO23724 --
There's a good chapter on this subject in Paul Bate's book Strategies for
Organizational Change, discussing the five different kinds of roles
leaders need to play -- and the different kinds of communication each
entails.
You might also check "How to Get Them Off the Dime" and "Organizational
Communication", both available at http://www.hocinc.com/articles
Eric Hatch
Hatch Organizational Consulting, Inc.
"Enabling Positive Change"
You can call us at 1 800 586 1487 or 513 683 2265
You can write us at
HOC
6812 Stagge Rd
Loveland, OH 45140
Or you're welcome to visit our website at
http://www.hocinc.com
--eric hatch <hocinc@earthlink.net>
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