Replying to LO24030 by Douglas Kaufman-Dickson
Dear Douglas.
I wanted to respond to your concerns on the Learning Org-Digest and share
what I believe to be the fundamental issues in overcoming the lack of
accountability.
My belief, that is substantiated with considerable experience, is that the
highest level of organizational accountability takes place when a critical
mass of individuals take responsibility for their experience, i.e. the
meanings and feelings that result from their self-created "stories" about
themselves, the organization and others. Without that shared knowledge,
the most toxic individuals often organize and run the entire operation.
However, when people collectively share that awareness, most choose
health. The natural health in the system can then emerge---an immune
system that isolates the toxic interactions.
Therefore rather than communicate what people should do, we provide the
awareness and maps that enable people to interact in healthy, rather than
toxic ways. The natural health that often lies dormant, then comes out.
I've asked to have some materials emailed to you, including a Shell
Chemical "Best Practices" that was initiated by one of our clients, and
we'll follow up in a week or so.
Sincerely, Ronald R. Short
Ron@learninginaction.com
--Ron Short <ron@learninginaction.com>
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