Rick,
Thank you for your clarification of refocus of LO dialogue.
How are LOs addressing customer service needs
a. In process
b..In content
To further clarify, how are LOs routing comments, responses on customer
service to organizations so that a smooth flow of customer service
improvement takes place?
What are the customer service issues that are most often heard currently?
Ruth M. Conone
--"conone.1" <Conone.1@osu.edu>
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