Replying to LO25738 --
Eugene Taurman writes:
> I believe Senge observed these characteristics in the world class
> companies and used these observations for investigations for his books.
> World class companies have sustained a 1 1/4 % improvement per month for
> over ten years. All of them I know share these characteristics and this
> astounding rate of improvement.
Can you provide a reference for this? I'd be interested to see how
improvement was defined and measured for this purpose.
Thanks,
--Don Dwiggins "Solvitur Ambulando" d.l.dwiggins@computer.org
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