What is an Operational Definition? LO27054

From: demingtw (demingtw@ms17.hinet.net)
Date: 07/26/01


Replying to LO27032 --

Dear Winfried,

Although I am not very sure the meanings of 'repeatability' , 'ordinary/
learning organizations' and 'unique/authentic ' in your post, I need to
briefly 'answer' you soon otherwise the post would be buried in the mails.

I don't know your definition or understanding of LO and it might need
differential equations with ' hundred orders' to describe it. But I think
very organization strives for it need to give it some clarifications, see
for example, "The Market-based Adaptive Enterprise: Listening, Learning,
and Leading Through Systems Thinking: An Appreciation of Russell L.
Ackoff" by Vincent P. Barabba ( available in the internet acess).

There is a "trick" here. Dr. Deming says that " an operational definition
is one that reasonable men can agree on" with a note to refer to W. A.
Shewhart's and C. I. Lewis's books. ( p. 277 of Out of the Crisis)

So, perhaps if ( big' if') there are really some ideas does not 'demand'
'repeatability' and every act of life is 'unique' (indeed), then I don't
worry about 'everything'. Just enjoy life (and 'reply' the 'unique'
mails). And read G. Bateson's message that "Love is contrary to conscious
common sense because love involves the total systemic mind." Our friend
Andrew is smiling.

Thanks for the note and perhaps you are the best person to answer your '
note'.

Hanching Chung

Dressler, Winfried wrote

> how would you assign 'operational meaning' to concepts which do not demand
> repeatablilty?
>
> In my mind, ordinary organizations - as a concept - could be 'cooked' with
> a recipe like procedure and those organizations are (at least
> theoretically) repeatable. Not so learning organizations as I do
> understand the concept. They are unique, they are as unique as the people
> and communities within.
>
> Cooking is 'authentic' when the cook is able to create a unique meal.

-- 

demingtw <demingtw@ms17.hinet.net>

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