Replying to LO29732 --
Good idea except I disagree about Joy being a trailing indicator. It
connotes a place where trust and win-win is going on and there are no
serious stakeholder conflicts or hiden agendas. I would invest in any such
place knowing its value could only keep going up with the joy..more at
http://www.knowledgeboard.com/community/zones/sig/kmei.html
A study at Yale University showed how upbeat moods boost cooperation,
fairness and business performance. Laughter, in particular , demonstrates
the power of the open loop in operation- and therefore the contagious nature
of all emotion.
Laughter offers a uniquely trustworthy sign of friendliness. Unlike other
emotional signals - such as a smile which can be feigned - laughter
involves highly complex neural systems that are largely involuntary: it's
harder to fake. In a neurological sense, laughter represents the shortest
distance between two people because it instantly interlocks limbic
systems.
>From: "Don Dwiggins" <d.l.dwiggins@computer.org>
>
> Triggered by these excerpts, and in the spirit of the season, I'd like to
> suggest a measure of organizational effectiveness (although I wouldn't
> recommend using it as the only measure). I'll call it the Joy Index;
> conceptually, it's a measure of the extent to which the members of the
> organization find that their work provides a joyful experience. (I prefer
> "joyful" to "fun", which I think has shallower connotations.
> "Satisfying" might be preferable to some people.)
--"Chris Macrae" <wcbn007@easynet.co.uk>
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