> My point in writing then is this - Could I seek your input as to the best
> sources for reference data on this matter or could you provide content
> material for this topic.
I found "Unwritten Rules of the Game" by Peter Scott-Morgan of Arthur D.
Little, published first at McGraw-Hill, Inc. 1994 very convincing. It also
includes a practical interview method to identify resistance and successful
change-appoaches.
If anyone of you has some experience with this approach, I am also
interessted to hear about.
Thanks, Winfried
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>