>The other observation has to do
>with the agency head. He is a highly controlling person who has shifted
>his style from active control to facilitating conversation, drawing out
>differences, and resolving conflicting views - without losing any of his
>authority or status.
David --
This is a great story.
Could you share with us how the agency head made this shift? Was it
somehow facilitated, or did he do it on his own?
Jay Spitulnik
AED, Inc.
600 Unicorn Park Drive
Woburn, MA 01801
617-932-9090 (phone)
617-932-9077 (fax)
jspitulnik@aedinc.com
--Jay Spitulnik <jspitulnik@aedinc.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>