LO not-success stories? LO13917

Malcolm Burson (mooney@MAINE.MAINE.EDU)
Tue, 10 Jun 1997 14:47:01 -0500

The recent thread on "When is LO not appropriate?" generates in me an
interest in exploring what can be learned from less-than-successful
attempts to bring LO approaches to a company. For example, I've heard
anecdotal mention of a falling back from LO at Herman Miller after a
change in management (someone correct me if I'm wrong). In a conversation
with another list member last week, neither of us could come up with any
specific stories of failed (or at least, unsatisfactory ) attempts to
bring LO to a company, but we were sure there must be some.

Wouldn't we learn something if we compiled some of the characteristics of
attempts that didn't work? For example, common underlying pre-conditions
that made success difficult in a particular type of organization or
industry (to use the burger/taco flipping analogy from recent postings)?

If others are interested, I'm willing to serve as sub-moderator for such a
conversation, and would post a summary of the knowledge gleaned. It seems
to me that story-telling is a powerful way to learn (remembering Ben
Compton's (?was it you, Ben) metaphor of the campfire from some months
ago. But let me make some suggestions for guidelines:

1. Organizations involved may be named, or not, depending on the writer's
sense of the ethics of the situation; and we'll ask Rick to keep an eye of
this to avoid public shaming or gross characterization.

2. When telling a story, identify whether the original impetus to begin
LO work came from an executive-level leader; a lower-level LO
practitioner; or an outside consultant. I have a hunch we may find some
clusters of characteristics here.

3. Give us as succinct a description of the situation before intervention
as possible, followed by a few examples of what happened (or didn't!).

4. Give us your (the writer's) sense of what worked and didn't, and why,
including pre-existing conditions, unexpected snafu's, etc.

5. Pose any questions that emerge from your story-telling.

And if I loaded this suggestion with too many unexplored assumptions, then
by all means, let's explore them.

Any takers?
Malcolm Burson

-- 

"Malcolm Burson" <mooney@MAINE.MAINE.EDU>

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>