Jeff Dewar asked about TQM etc as programs
TQM and teams are not programs but a way of life. If top management look
at these as programs and not a way of life these can turn into destructive
forays into new ideas. Some people see the light and wait to see if the
effort to change will pay off. Others stay on the sideline. Conflict
results. Calluses grow.
As management treats these as programs each successive one unfolds to a
more jaded group of employees. That makes change much harder. It is only
when they are seen as a new way of life that will not go away that they
take root and change the company.
My 2 cents.
GENE
Eugene Taurman
interLinx
ilx@execpc.com
http://www.execpc.com/~ilx
People will ultimately perform in accord with the way they are measured
and rewarded.
Control is preconditioning
William L. Ferrara
Penn State University
1975
--Eugene Taurman <ilx@execpc.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>