Roxanne:
I can't say enough about a six-day course (divided into two 3-day segments
with "homework in between) for executives and senior management entitled:
"TQM FOR SENIOR EXECUTIVES; PLANNING AND IMPLEMENTATION." It's offered by
the Center for Quality of Manage ment in Cambridge, Mass. It's offered in
Cincinnati, Palo Alto, Louisville and Cambridge. All of the senior
management team at my company took this training before we launched our
corporate-wide TQ initiative.
The course has been continuously upgraded based upon the input from
participants. Original material for the course comes from companies like
Polaroid, BB&N, Teradyne, Analog Devices, Bose, and others, who began
their collaboration on it in 1990. One of t he highlights of the course
is that company executives are involved in the teaching, so there's a real
sense of true practitioner.
Call Beth Burdick at the CQM, 617- 873-8962. Tell Beth "Barry sent me."
I'm certain what you find out will please you. I'd be happy to talk with
you about it, too. Call me at 800 343-9836.
Best regards, Roxanne,
--Barry Mallis bmallis@markem.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>