Deming told us management is to provide stability of purpose. The
companies that have followed his ideas have generally opted for improving
the process we use to serve the customer. This purpose is enduring and
takes well into the learning organization.
Michael is right. Often managers and boards are the point of instability
and even make good principles look bad by not adhering to them and
following the principles. IF the board acts like the present board of
Sunbeam/Oster and hires a CEO like Slash and Burn Jack then there is
little hope for the followers.
If your company is instable at the top then look someplace else or put
yourself in the top spot.
Gene
At 06:04 PM 10/9/97 +0200, you wrote:
>Let me share feedback I received a little while ago.
>
>I'll quote in the first person:
>
>"...you want to come here and introduce another program for us. I've been
>here 23 years and seen 8 General Managers come and go. Each one had a
>different idea for us...each one had a different vision. We're sick and
>tired of new programs. We're expected to change, but [they] don't. This
>new GM talks about us becoming a learning company; don't talk to us, talk
>to the bosses who control our bosses, what are they going to learn...."
>
>I don't have the answers for you Michael, but I suspect your question will
>make a lot of us feel very uncomfortable. I look forward to what others
>say...
>
>Jeff Blumberg
>jeffb@illovo.co.za
Eugene Taurman
interLinx ilx@execpc.com http://www.execpc.com/~ilx
"What you see depends upon what you thought before you looked."
--Eugene Taurman <ilx@execpc.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>