I have been looking at this predicament for some time from the aspect of
"loss" of knowledge due to staff turnover. I know that Linda Argote and
Kathleen M. Carley at Carnegie Mellon have undertaken research within this
area.
Good luck!
Henrik Togero
--Henrik Togero <togero@serc.rmit.edu.au>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>