James Carrington wrote:
> The question is not "should we incorporate measurement systems" but
> "what measurement systems should we incorporate", and then the proper
> use of the results. Anything less works to no ones' benefit.
I want to reinforce this comment. But first a chide those talking about
measuring performance to rate people or teams. That should not be the
purpose. The purpose is to measure progress at improving, to find problems
not rate or rank . When we rate or rank we lose the people. This whole
issue of teams is to engage the mind of the people. Measuring is essential
but management's use of it must be trusted and for the right reason or we
destroy the very thing we were after, the hearts.
Gene
Eugene Taurman
interLinx ilx@execpc.com http://www.execpc.com/~ilx
What you are is determined by the thoughts that dominate your mind.
Paraphrase of Proverbs 23 Ch7
--Eugene Taurman <ilx@execpc.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>