LO & Quality w/o TRUST? LO15567

Richard C. Holloway (learnshops@thresholds.com)
Wed, 29 Oct 1997 18:51:44 -0800

Replying to LO15561 --

Eugene Taurman wrote:

> It is clear that trust has two elements, competence and integrity, as
> Covey states. That applies is trust between individuals. It also applies
> to an organizational trust but it is more difficult to see the causes. It
> may be more difficult to see because we look at the individual as the
> culprit rather than system.

some of the other factors that ruin trust in an organization:

coercive or manipulative behavior
sexual misconduct
harassment
dishonesty

and the list goes on. The falling away from principled behavior is, in my
opinion, one of the greatest factors leading to the breakdown of trust.
Organizations that extol principles through the modeling of their
designated leaders are most likely the ones that experience the greatest
trust.

Doc

-- 
Richard C. "Doc" Holloway Visit me at <http://www.thresholds.com/>
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