>From: Gray Southon <gsouthon@ozemail.com.au>
>I am puzzled by your use of the term "measure". Some people use it very
>loosely, (e.g. sensing a person's mood), while others use it very tightly
>(a numberical value with validity, consistency etc). When a person places
>a circle in a Likert scale - is that a measure? I would very much
>appreciate some idea of the boundaries of the term.
>
>Gray Southon
Here's the URL for a website that describes how to create performance
measures, gives hundreds of examples of performance measures, plus links
to other websites that are measurement related.
http://www.zigonperf.com/performance.htm
It contains my idea of the "boundaries of the term".
-- Jack Zigon President Zigon Performance Group PO Box 520 Wallingford, PA 19086-0520Specializing in Performance Management for teams and hard-to-measure jobs
Email: jack@zigonperf.com URL: www.zigonperf.com
Voice: 610-891-9599 Fax: 610-891-9055 Orders: 800-244-2892 Fax-on-demand: 800-299-3022
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>