Here are two suggestions:
The General Accounting Office has published an Executive Guide in
September 97 titled, "Measuring Performance and Demonstrating Results of
Information Technology Projects." The reference is GAO/AIMD-97-163. I
believe you can download it from their website.
I have been reading a book on project management that is excellant. The
title is, "Creating an Environment for Successful Project." The authors
are Robert J. Graham and Randall L. Englund. The publisher is
Jossey-Bass.
Hope this helps.
Larry Hines
Archives Specialist
National Archives and Records Service
301-713-7330 x 224
--Larry Hines <larry.hines@arch2.nara.gov>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>