Knowledge Worker LO16214

Richard Goodale (fc45@dial.pipex.com)
Thu, 11 Dec 97 23:47:54 GMT

Replying to LO16168 --

Paul

The most important component of intellectual capital is not "knoweldge"
but the ability to learn. You don't need to be naive to learn--in fact,
if you can combine the ability and the desire to learn with useful
knowledge, you're really starting to get somewhere.
Toyota does that and that's why they regularly clean the clocks of
companies like Volkswagen and General Motors.

> Intellectual capital isn't necessarily a good thing (from the
> point of view of some companies). The automotive industry often
> prefers to staff new plants with niave workers because they believe
> that the knowledge that more senior workers possess may be
> detrimental to its operations. They believe, perhaps correctly,
> that it is more cost effective to train/indoctrinate niave workers
> to the new regime. I believe the case can be made that, under some
> circumstances, niavity is a valuable trait.

Paul Meagher

Production Manager
MALLnet GLOBAL Corp.

-- 

Richard Goodale <fc45@dial.pipex.com>

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