John Paul Fullerton (jpf@mail.myriad.net) in his thoughts on Personal
Mastery said:
>There is a motel notice - "Under renovation so that we may serve you
>better." I thought - "Under renovation so that we may earn more money."
>:)
>The thought of being told the truth by vendors (or individuals) seems
>preferable, yet it probably isn't comforting to hear about them looking
>out for #1. There must be a way to say the truth about one's own (or
>one's company's) interest while still offering benefit for the other.
>(Maybe Deming's wording of "purposing to stay in business" is part of
>that.) The idea of "business" involves that very thing - we do work for
>you, and you pay us money.
This prompts one of my frustrations with all the political correct talk in
business that has an inherent dishonesty about it. This is doubtless the
reason that Dilbert is so successful. He tries to show the hypocrisy of
it. I have to admit that I am now in a position where I want to reward
honesty by giving the business to those that show honesty.
I also would like to give business to that motel when it said: "We are
renovating so we can charge you more and be full more often thereby
requiring you to book further ahead. We still think we can provide good
value for your dollar."
The sustenance of business is revenues. A growing business needs more
revenues just like a bigger animal needs more food. If my motel is not
trying to grow and learn, then how can I be sure it will keep up with my
changing needs? While I would like to think that an LO might provide the
best value for the dollar, maybe it will just strive to stay better than
its direct competitors for the money. What else could I expect?
--"Cowan, Keith" <kcowan@orion.globalden.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>