Doug Jones makes some interesting analogies applying the JIT idea.
In the realm of engineered knowledge transfers, Just In Time rather nicely
captures the difference between instruction (training, teaching) and job
aids. Job aids are JIT, and they're a whole different strategy than
instruction. But both are engineered; some middle man--a teacher, a
trainer, a manual writer, a job aids developer--is needed to process and
package the knowledge.
However, seems to me the real challenge for a learning organization is to
foster non-engineered knowledge transfers. What would facilitate JIT
knowledge processing without professional middle men?
Cheers
Bill Buxton
--"William Buxton" <wbuxton@hns.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>