Customer Service LO16594

Simon Buckingham (go57@dial.pipex.com)
Mon, 12 Jan 98 08:32:37 GMT

[Arbitrarily linked to LO16472 by your host...]

Thank you to everyone who sent in recomendations about customer service
books both on and off the list. I could not have located such quality
books in any other way.

regards simon buckingham
Major content enhancement just live at http://www.unorg.com

-- 

Simon Buckingham <go57@dial.pipex.com>

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>