Phillip Tencer wrote:
> I'm working on a systems project at my company where we will need to help
> plant technicians learn to use new computer systems.
...snip...
> I was wondering if anyone had suggestions on how to build such a mentoring
> or apprenticeship process for building these area experts. Do we still
> fall back on the more classical training methods for the apprentices or is
> there another lesson there as well? Should we "apprentice" them to the
> development team as the project is being built?
You might also want to check out The Master's Apprentice, a computer
tutoring approach that can help you understand how apprentices learn.
http://ourworld.compuserve.com/homepages/yti
and follow TMA links
Keith Cowan
kcowan@orion.GlobalDEN.com (CIS:72212,51)
--"Cowan, Keith" <kcowan@orion.globalden.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>