Erika at Larissa Terra wrote:
> I'm Erika and I work in a Telecommunication Company in Brazil. I would
> appreciate to receive experiences and sugestions in Bench Marking and
> Emotional Aspects in Organizations.
Erika--these are books I use for the curriculum I've developed around
managing emotions, self-differentiation, communicating and so forth. I've
listed them without any particular effort to rate them (depends on what
you're trying to do and why). Most of them would retain their relevance
within your cultural context. If you'd like more details, send me an
e-mail.
walk in peace,
Doc Holloway
Friedman, Edwin H., Generation to Generation; Family Process in Church and
Synagogue (Guilford Family Therapy Series) Guilford Press, 1985.
0898620597
Folger, Joseph P.; Poole, Marshall S. and Stutman, Randall K. Working
through conflict. NY: Addison-Wesley, 1996. ISBN: 0673997669
Goleman, Daniel. Emotional intelligence. NY: Bantam, 1995. ISBN:
053309503X
Gordon, Judith. Organizational behavior: a diagnostic approach. Upper
Saddle River, NJ: Prentice-Hall, 1996. ISBN: 0132325624
Gray, John. Men are from Mars, Women are from Venus. NY: HarperCollins,
1992. ISBN: 006016848X
Hillman, James. The soul^Rs code: in search of character and calling. NY:
Random, 1996. ISBN: 0679445226
Oshry, Barry. Seeing systems: unlocking the mysteries of organizational
life. San Francisco: Berret-Koehler, 1995. ISBN: 1881052990
Senge, Peter M., editor. The Fifth Discipline Fieldbook: strategies and
tools for building a learning organization. NY: Doubleday, 1994. ISBN:
03854725
Short, Ronald R. A special kind of leadership, the key to learning
organizations. Seattle, WA: K.P. Corporation, 1991. ISBN: 887259007
Tannen, Deborah. You just don't understand: women and men in conversation.
NY: William Morrow, 1994. ISBN: 0688078222
Whyte, David. The Heart Aroused: Poetry and the preservation of the soul
in corporate America. NY: Doubleday, 1994. ISBN: 0385484186
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