Thanks Roxxane. I appreciate the comments. You are right the opinions
expressed are my own.
Rewards of all kinds do cause attitude and behavior and the informal
consequence system is there regardless of management's intention. The
irony is that managers have no choice whether or not to have a consequence
system. One is and always will be there. Thank you and attaboys and
screams abound. They must therefore understand and guide it or take what
they get. Our historical reward and incentive systems and many I see being
put in place are manipulative, narrow and seemingly designed by people who
do not know what is good for the organization or the individual.
Many consequences are guided by the formal measuring system and reporting
systems of the company. If those systems measure and encourage action on
the wrong subject then the informal consequence system will reflect the
same wrong direction.
Management can stop paying wage incentives but if the take no action to
substitute a measure for lots of parts per hour supervisors will still
focus on lots of parts per hour. Usually because the management measures
parts per hour even if they stopped paying for parts per hour. What ever
management takes action on the informal consequence system will reflect.
Gene
At 05:54 PM 2/20/98 -0600, you wrote:
>Bob Friend wrote that he had read Alfie Kohn's book, Punished by Rewards,
>and was still unclear about the use of praise.
>
>Eugene Taurman responded:
>
>"One reason you may be having trouble is that all rewards work to cause
>behavior especially please, thank you and well done. The reward itself is
>a smaller part of the issue of rewards. The more important part is
>rewarding the right behavior and results."
>
>
>This last statement is in direct contradiction with Alfie Kohn's message.
>Eugene is giving his personal view of what is more important regarding
>praise.
Eugene Taurman
interLinx ilx@execpc.com http://www.execpc.com/~ilx
What you are is determined by the thoughts that dominate your mind.
Paraphrase of Proverbs 23 Ch7
--Eugene Taurman <ilx@execpc.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>