Dianna,
> We have yet to devise something that measures improved
> communication and well-being than a reduction in anti-social
> behaviors.
Off the top of my head...
A possible measure of the quality of communication: the amount of effort
you need later to correct misunderstandings.
A possible measure of well-being: Am I happy?
Dale
-- Dale H. Emery -- Collaborative Consultant High Performance for Software Development Projects E-mail: dale@dhemery.com Web: http://www.dhemery.comLearning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>